Our Story

Built by retailers,
for retailers.

VanikOS was not built in a boardroom. It was built in the middle of running actual stores - managing GST audits, handling stock shortages, and billing customers in places where the internet cuts out every other day. Every feature in VanikOS exists because we lived the problem ourselves.

How It Started

We got tired of bad software

Our team spent years running convenience stores - at petrol pump forecourts, at highway stopovers, and at tourist spots in the Himalayas. We tried every billing and inventory tool available in India.

None of them worked the way real retail works. They crashed when the internet disappeared in Ladakh. They had no concept of multiple stores. They were built for accountants sitting in offices - not for the person managing 200 SKUs and 50 transactions an hour at a busy forecourt.

So in 2023, we stopped looking for the right software and started building it. VanikOS began as an internal tool. Within a year it was handling thousands of transactions across multiple stores. In 2025 we opened it to other retailers. In 2026 we launched publicly.

The VanikOS Timeline
2022
Our founding team operates convenience stores across petrol pump forecourts and Himalayan tourist locations. Bad software is already a daily frustration.
2023
After trying every tool available, we start building our own. Goal: something that works offline, handles multiple stores, and takes 30 minutes to learn - not 30 days.
Early 2024
VanikOS v1 goes live internally. Billing, inventory, and GST reports working across 3 locations. First offline POS tested successfully in a zero-connectivity zone.
Mid 2024
Vendor portal, procurement workflow, and national dashboard added. System handles 1,000+ transactions per month without breaking a sweat.
Late 2024
QuickBasket becomes our first external customer. Food on Wheels joins shortly after. Feedback shapes the product rapidly.
2025
Early access program opens to retailers across Delhi, Mumbai, and Jaipur. Product refined based on real-world feedback from 10+ active stores.
2026
VanikOS launches publicly. Free tier available for every retailer in India.
Who We Serve

Built for the backbone
of Indian retail

Kirana Stores

From a single neighbourhood store to a chain of 10 - manage billing, stock, and GST without a degree in accounting.

Pharmacies

Track batch numbers, expiry dates, and controlled medicines. GST-compliant receipts with HSN codes for every sale.

Forecourt Stores

High footfall, fast transactions, and partnership with OMCs - we were built for petrol pump retail from day one.

Tourist Location Stores

Works without reliable internet. Perfect for Himalayan, hill station, and highway locations where 4G is unpredictable.

What Our Customers Say

Retailers who run on VanikOS

Before VanikOS, we were managing three stores with three different Excel sheets and a prayer. Now we open one dashboard at 8am and know exactly what happened at every store the night before. The GST reports alone have saved hours every month with our CA.

RK
Rajan Kapoor
Head of Operations, QuickBasket
New Delhi, Mumbai, Bangalore

Our delivery trucks go to areas with no signal. Before VanikOS, that meant no billing. Now our staff processes orders offline and everything syncs when they get back to the city. We have not lost a single transaction since switching.

AM
Arjun Mehta
Operations Manager, Food on Wheels
Delhi NCR

I am not technical at all. My previous billing software needed an IT person to set up. VanikOS I set up myself in one afternoon. My cashier learned it in 30 minutes. The WhatsApp support is excellent - they actually reply.

SA
Sunita Agarwal
Owner, Agarwal General Store
Jaipur, Rajasthan

Growing every day

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Stores actively running
0+
Transactions processed
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Products catalogued
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Cities across India
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Uptime since launch
Every kirana in India deserves software as good as what the biggest retail chains use. Not a watered-down version. Not something that breaks when the internet does. The real thing - modern, fast, and built for how India actually works.

- The VanikOS Team

VanikOS

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